Volkswagen is set to revolutionize the driving experience by introducing ChatGPT, an AI-powered chatbot, into its vehicle models equipped with the IDA voice assistant. The move, announced at CES 2024 in Las Vegas, aims to cater to drivers seeking an AI-based chatbot for reading researched content aloud during their journeys.
ChatGPT Feature Unveiled
Volkswagen’s ChatGPT feature, based on software company Cerence’s Chat Pro product and OpenAI’s large language model, is slated to roll out in the second quarter, starting with European models. Initially featured in Volkswagen’s EV lineup like the ID.7, ID.4, ID.5, and ID.3, as well as the Tiguan, Passat, and Golf vehicles, the AI chatbot enhances the in-car experience by offering hands-free interactions.
Volkswagen Joins the ChatGPT Trend
Volkswagen joins the league of automakers incorporating ChatGPT into their vehicles. Mercedes-Benz integrated the conversational AI bot into its MBUX infotainment system last June. Volkswagen, like Mercedes, embeds ChatGPT into the IDA voice assistant, enabling drivers to control infotainment, navigation, and air conditioning or seek general knowledge.
Expanding Capabilities with CaLLM
Volkswagen plans to extend ChatGPT’s capabilities beyond basic functionalities, promising enriched conversations, intuitive language interactions, and vehicle-specific information. The platform also utilizes a more focused large language model (LLM) called CaLLM, provided by Cerence, capable of addressing about 10,000 vehicle-specific questions.
User Interaction with IDA Voice Assistant
Drivers will continue interacting with the IDA voice assistant using the “Hello IDA” wake word or the steering wheel button. If the voice assistant can’t handle a request, it seamlessly forwards it to the AI chatbot, with responses delivered through the IDA voice assistant.
Benefits for the Industry
Integrating ChatGPT into cars presents a paradigm shift in the automotive industry, offering drivers an enhanced and interactive experience. This AI-driven feature aligns with the growing demand for hands-free, intelligent, and personalized in-car interactions, setting the stage for the future of smart vehicles.
Volkswagen‘s decision to bring ChatGPT into its cars signifies a significant step toward enhancing the driving experience through AI technology. As the automotive industry continues to embrace intelligent solutions, the integration of ChatGPT exemplifies Volkswagen’s commitment to staying at the forefront of innovation.
Q1: What types of questions won’t the chatbot answer?
The chatbot is programmed not to respond to questions about profanity, sex, or any sensitive topics, including geopolitical conflicts like the Israel-Hamas War.
Q2: Is ChatGPT a one-time integration for Volkswagen?
No, it may be just the beginning. Volkswagen and Cerence are exploring collaboration to design a new, large language model (LLM)-based user experience for Volkswagen’s next-generation in-car assistant.
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